Cookies are nothing new, all visitors to websites already have many cookies from various websites stored on their computers, tablets and cell phones. With the legislation in 2013 (ZEKom-1) there were changes regarding the notification or consent of visitors to their use.

What are cookies?

Cookies are small text files that most websites store on devices with which users access the Internet in order to identify individual devices used by users when accessing. Their storage is under the full control of the user's browser – the user can limit or disable the storage of cookies if desired. Cookies are not harmful and are always time-limited.

Why are cookies needed?

Cookies are essential for providing user-friendly online services. The interaction between the web user and the website is faster and easier with the help of cookies. With their help, the website remembers the individual's preferences and experiences, thus saving time, However, browsing websites is more efficient and friendly.

Here are some examples of how cookies are used:

• for a better user experience, we adjust the display of content according to previous visits and settings,
• to identify your device (computer, tablet, mobile phone),
• to monitor visits, which allows you to check the effectiveness of the display of content and the relevance of advertisements and continuous improvement of websites,
• for the operation of certain services where cookies are strictly necessary (e.g. online conversation and user support).

Cookies for this web site

Strictly necessary cookies

Strictly necessary cookies are essential for the basic functions of the website and the website will not function in its intended way without them. These cookies do not store any identifiable personal information.

• ARRAffinity : Session cookie. After closing the browser, it will be automatically deleted.
• ARRAffinitySameSite: Session cookie. After closing the browser, it will be automatically deleted.
• .AspNetCore.Antiforgery : Session cookie. After closing the browser, it will be automatically deleted.

Functional cookies

Functional cookies help to perform certain functionalities, such as sharing website content on social media platforms, online chat, collecting feedback and other third-party functions.

• .AspNetCore.Culture : Saves the selected display language. Duration up to 2 years.
• VBI_ClientCode : Allows you to suggest the last used organization code; Duration up to 2 years.

For online chat we use ISL Online / ISL Pronto which will place the following cookies:

• islprontofilter: Saves the filter you applied when you last started a Live chat. Duration: 1 year.
• islprontonick: Saves the name you entered the last time you used Live chat. Duration: 1 year.
• islprontoemail: Saves the email address you provided when you last used Live chat. Duration: 1 year.
• islpronto*: It carries additional (personalized) information specified by the Live Chat provider when launching sessions. Duration: 1 year.

A detailed explanation of ISL Online cookies is available here.

Analytics cookies

Analytics cookies are used to understand how visitors interact with the website. These cookies help, for example, to provide information about the number of visitors and the like.

• _ga : Google Analytics cookie. Duration up to 2 years.
• _ga_XKWFCF6D2M : Google Analytics cookie. Duration up to 2 years.

A detailed explanation of Google Analytics cookies is available here and here.